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No one likes coming home to a cold home after a long day at work to discover their furnace has stopped working. Here at Distinct Heating & Cooling, we do offer emergency service to help get your furnace working. Prior to calling us, there are several things you can check first to try and identify the cause.

  • Make Sure the Furnace Is On – Go to your thermostat and see that it is on. If you have a newer thermostat, try replacing the batteries, as dead batteries could cause the thermostat to not work correctly. If you are not sure how to access the batteries, do not hesitate to call us for help.
  • Check the Air Filters –If the air filters are dirty and clogged, they can cause the furnace to not get sufficient air, cause it to overheat, and shut off.
  • Verify the Gas Pilot Is Lit – If you have an older furnace model, you may have a pilot light that may need to be re-lit. Follow the manufacture’s guidelines for relighting instructions.
  • Check Breaker Switches – Sometimes the breaker switch to your furnace can blow and needs to be reset. Before resetting the breaker, go to the thermostat and change the setting to the “off” position. After resetting the breaker, turn the furnace back on. If the breaker blows again, shut the furnace back off and call us for further help.
  • Check for Blocked Vents – If any vents are blocked, including the return air vent(s), it can prevent the furnace from getting sufficient air and cause problems similar to that when air filters are dirty and clogged.

After checking the above items, if your furnace will not turn back on, call our Calgary furnace repair company immediately to schedule emergency repair service. While you wait for our technician to arrive, it is beneficial to limit opening doors and allowing more cold air into the home.

If it is below freezing outside, you should turn on the water faucets in different areas of the home to keep water flowing and help prevent frozen pipes. In addition, it is best to close bedroom and bathroom doors to help reduce further heat loss. If your home has a fireplace, you can use this to generate heat in the room it is located, until we arrive and fix your furnace.

Distinct Heating & Cooling also recommends scheduling our annual furnace maintenance and tune-up service to help identify potential problems and avoid coming home to a non-working furnace. Please feel free to contact us at (403) 477-3810 to schedule service now!

Distinct Heating & Cooling is pleased to offer indoor air quality testing as part of our complete range of home heating and cooling services for Calgary homeowners. Right now you might be enjoying the fresh, cool, and brisk fall air and leaving your windows open during the day. But, with the colder winter months ahead, your home will be closed up until spring.

The air quality in your home can change from one season to the next. During the winter months, the quality of the air you breathe can vary from one room to the next, as follows:

  • Bedrooms – There can be dust, dust mites, pet dander, and airborne viruses and bacteria in your bedrooms, reducing the overall air quality.
  • Bathrooms – Household cleaning products, mold, mildew, and airborne bacteria and viruses could all be issues that affect air quality.
  • Attic – Depending upon the age of the home, asbestos and formaldehyde could be issues, as well as dust.
  • Living Rooms/Dining Rooms – Organic chemicals from furniture and carpeting can reduce air quality, along with pet dander, dust, dust mites, and tobacco smoke.
  • Kitchen – The kitchen’s air quality is affected by cleaning products, smoke from dirty ovens and burners, tobacco smoke, pet dander, and dust.
  • Garage – Exhaust fumes from vehicles, cleaning products, paint, petroleum products, mold, mildew, fertilizers, and so on can all reduce the air quality in your garage.

In addition, all areas of the home are at risk for carbon monoxide gas, unless you have working carbon monoxide detectors installed in multiple locations throughout the home.

Distinct Heating & Cooling highly recommends having your air tested with our 5-day Indoor Air Quality Test. This test is a comprehensive procedure that measures the levels of various airborne particles and determines what is in the air you breathe. At the end of the testing period, our HVAC technicians provide you with a detailed report and he will review this with you. The report even offers suggestions on various ways you can improve the indoor air quality, like with an air filtration system.

Air filtration systems from our Calgary furnace and air conditioning service company are designed to help reduce the concentrations of various airborne particles, such as viruses, bacteria, dust, dust mites, mold and mildew. Additionally, we offer heat recovery ventilator options, where fresh outdoor air is exchanged with stale indoor are at periodic intervals to provide your home with fresh air.

Both air ventilation and air filtration provide numerous benefits and helps improve the indoor air quality of your Calgary home. If you suffering from allergies or asthma, or are prone to getting ill frequently, or just want to ensure you and your family are breathing the highest quality air, then you need to consider air filtration and air ventilation solutions from us.

Here at Distinct Heating & Cooling, we invite you to call us at (403) 477-3810 to discuss your air quality concerns and schedule your indoor air quality test. We offer a wide range of solutions to address your needs, while also working within your budget.

A programmable thermostat allows you to set desired temperatures at various time throughout the day and night. The thermostat will automatically adjust the home to the preferred comfort levels at the appropriate time, without you having to adjust the setting manually, yourself.

For instance, you may want to wake up to a warmer home first thing in the morning, have it slightly cooler during the day when everyone is away, arrive home to a warmer home, and then have it slight few degrees lower overnight.

With a programmable thermostat you select the desired temperature setting and time range for each selection. Once programmed, your thermostat remembers your preferences. Further, you can program individual days for specific settings, like on the weekends when you are home, and you want the home warmer throughout the day.

What Thermostat Is Right for Your Calgary Home?

Your thermostat is an essential part of your HVAC system for your home. Here at Distinct Heating & Cooling, we offer several different types of modern and energy efficient thermostats based upon the type of heating and cooling system you have installed in your Calgary home.

Depending upon the age of your heating and cooling system, you thermostat could be old and not as energy efficient. Today’s thermostats can help save you up to 35% on your home heating costs and up to 25% on your cooling costs by taking advantage of their programmable features. In addition, they provide precise control over desired indoor temperatures since they are digital, not manual.

Distinct Heating & Cooling features Honeywell brand thermostats as they are reliable and offer several different options, based upon your preferences and needs. They are also compatible with a wide range of home heating and cooling systems. Three different options we offer are:

  • Honeywell FocusPro 6000 – This digital thermostat has a backlit screen and buttons you use to program the thermostat.
  • Honeywell VisionPro 8000 – This model is a complete touch screen thermostat without any buttons. All functions are performed on screen. The display is bigger than the 6000 model and remains backlit so it is easy to see the current settings and time, even when it is dark inside the home.
  • Honeywell Prestige– The Prestige is the latest model on the market. It is one of the first fully HD and colour thermostats. For homes with humidifiers, you can use also use the Prestige as your humidistat and eliminate the need for two separate controls. Plus, it can include built-in wireless, so you can access your thermostat/humidistat settings remotely from your smart devices.

If your thermostat is more than ten years old, chances are you furnace is also more than ten years old. With winter right around the corner, you might also want to explore replacing your existing furnace with a more energy efficient model, or at least schedule annual maintenance on it to ensure it will get through the winter.

To learn more about modern, energy efficient thermostats and furnaces and which models would be best for your Calgary home, or for annual furnace maintenance, please feel free to contact Distinct Heating & Cooling at (403) 477-3810 to book your appointment today.

Here at Distinct Heating & Cooling, one question we get this time of year is what is the right way to shut down your cooling system for the winter season? In order to help you correctly prepare your system, we offer the following tips and suggestions.

1. Turn off the cooling system. Go to your thermostat and use the system switch to move the cool setting to off position.

2. Check the air filter on the system. The A/C system uses the same filtration as your furnace. You want to check and replace any filters that are dirty. It is recommended to replace filters with high quality air filters. If you need help determining what filter size you need or the best one for your system, do not hesitate to call one of our technicians.

3. Switch over the humidifier, if your system has one. It should currently be in the “summer” or “closed” position and you want to move it back to the “winter” or “open” position.

4. Outside, go to the electrical disconnect box and switch the power off to the outside A/C condensing unit. The electrical disconnect box is typically located near the unit and is often mounted on the side of the home. This step should be performed regardless of whether you intend to use a cover or not. It is worth mentioning, at Distinct Heating & Cooling, we do not recommend using a cover in most cases, since covers can actually do more harm than good.

Now, the air filter should have been inspected and replaced. The humidifier should be set to the “winter” setting. The power to the outdoor A/C condensing unit should be shut off. Next, return to the thermostat and use the system switch to move the setting from the off position to the “heat” position and adjust the temperature setting to your preferred temperature. Lastly, set the humidistat to the desired set point. After performing these steps you should be ready for the winter season.

If you need help shutting down your A/C system and preparing the heating system or notice any problems with the heating system, please feel free to call Distinct Heating & Cooling at (403) 477-3810. Our technicians are here to answer any questions you have and help walk you through the shutdown process, or we can send a technician to your Calgary home. We also provide annual maintenance and tune-up service to ensure your heating system will operate at peak performance throughout the winter season.