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5.0

Based on 264 reviews

Distinct Heating & Cooling

5.0

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Eric MacNaughton

1728756109

Distinct did a complete install of a new furnace, heat pump and hot water tank for me. Kristian and Jaden did an excellent job, and were friendly and professional. They also made sure I got a thorough walk through of all my new equipment at the end. I would definitely recommend them for all your heating & cooling needs.

Paul Labrecque

1727725768

Nate and the whole team at Distinct Heating were a real pleasure to work with. This company goes above and beyond to provide an excellent outcome. Before starting our complicated, post-construction addition of mini-split heat pumps/air conditioners, Nate worked with us to find the best routes to accomplish the job, while limiting the number of walls we had to breach! Nate took the time to map out the details, and we are reaping the benefits. Every member of the team was courteous, conscientious and worked at the highest caliber. We can't say enough good about this company, and we have had much experience with many trades in Calgary. These guys are at the top. Thanks again, Nate and the gang! We have already recommended this company to neighbours and family members, and will continue to do so. It doesn't get better than this group for heating and cooling needs. Wow.

Samira Ibrahim

1727457845

Ed Gracia had come out to do the maintenance and was very professional. Ed was on time and never tried to sell me anything I didn't need was honest and explained everything he was doing highly recommend. Thank you for the best service.

Jill C

1727308574

We just had Distinct Heating & Cooling come to our home to look into the thermostat issues we were having. This was installed 10 years ago along with our AC unit (which was also purchased from Distinct Heating & Cooling). From the moment we received the text that Aiden was on his way to the moment he left I felt very much taken care of. He went through the steps of trying to figure out why our thermostat wasn't working and after going through his trouble shooting, he let us know that things seemed to be working again. We fully intended on having to replace it but Aiden was very open about the fact that it may not actually need replacing and he'd hate for us to spend the money to do so when it might not need it. So instead of doing that, he ended up servicing our unit and replaced some much needed parts (Guys... if you haven't been diligent about servicing your AC unit... do it... I swear ours was about to launch itself into space before Aiden came and cleaned it up).Aiden, thank you so much for all the information you gave us, for explaining things so clearly (and then re-explaining it when I couldn't remember certain terms, and then doing it all over again when I rendered my understanding useless and just called my hubby for you to explain it to him directly so that he'd understand).I am extremely grateful for such Aiden's amazing customer service, his patience, and his diligence in making everything run smoothly again.Well done!

Randolph Hetman

1726879638

For the last 8-9 years Ed Garcia has been doing the annual maintenance on our furnace and AC unit. He explains what he's found and done. They run flawlessly from one service to the next. I request him each year when I make the appointment.

Catherine Borisyuck

1726771421

Fantastic experience with Distinct who came to service our furnace. Technician was very professional and knowledgeable and took his time to perform thorough check up and provided us with tips on how to improve performance of our furnace. Would highly recommend this company.

Brad Smith

1725848415

We recently had Distinct Heating and Cooling replace our original furnaces and add two new air conditioning units. We were very happy with the support the owner, Nathan, provided in scoping and planning the job. We are also pleased with his commitment to ongoing support and service once the job is complete. The two installers, Kristian and Jaden, were punctual and very pleasant to work with. We were very impressed that they left the work area clean and safe at the end of each day. They spent a significant amount of time explaining how to operate our new equipment and controls when the job was complete. We will happily recommend Distinct to anyone looking to upgrade their HVAC system.

Lance Morris

1725648997

Technician Aiden was outstanding. Punctual, detailed, giving me tips on how to make the house more efficient and got some quotes right to me for future work.If you haven’t contacted distinct heating and cooling, you should. They are true professionals and have extensive knowledge and expertise!Keep up the fabulous work team!

Dan W

1724699177

Aidan was very friendly and professional. He took the time to explain everything about the current status of my AC and furnace. He also fixed my thermostat to set up a better schedule on it. Much appreciated.

Darryl Tec

1723744522

Reached out to them and they immediately sent someone the next day! Jordan was amazing and he explained everything that happened to my furnace. He also improved the wiring on my nest properly to ensure it works efficiently and correctly.

Danielle Burk

1722345435

We recently had Distinct Heating and Cooling replace our old furnace, humidifier, and thermostat. Kristian and Jayden were extremely polite and professional. I was very impressed with how clean they kept the area during their time here and they also left it tidier than when they came! Kristian was very thorough on his walk thru afterwards, explaining everything they had done and how to set the new thermostat. I would highly recommend Distinct to anyone needing HVAC services!

BannerMan

1721602086

Nate and his team of Kristian, Jaden, and Aidan did an amazing job of our hot water, furnace, and A/C install. This has been the best experience with contractors I have had. The communication was excellent. Email, text, and voice mail. I also appreciate that they would send a picture of the person coming to our house. I can not recommend Distinct Heating & Cooling enough. They were amazing. They left the house in better shape when they left and did a through walk through after everything was done. They were also extremely helpfully setting up the city inspection.The team has great passion for their work and we could not be happier. Thank you so much Nate and team. Excellent service!!!!

D Kendall

1721503288

This company responded very quickly to an issue we were having with our AC unit (our unit was quite old and installed with another company) and sent over Jordan. He was courteous, professional and very easy to deal with. Would definitely recommend this company!

Adrian Sudbury

1721169028

I had several companies through for ideas on how best to approach my home's heating and cooling. I had two pretty new furnaces put in by a previous owner. Those were put in by Alberta Indoor Comfort and they did a terrible job and were outright unethical in their response to any challenge by me. Luckily, around the time I was about to make a decision, I found Distinct's work in a neighbour's home and was very impressed with how neat and tidy their work was...so I gave them a call and away we went. The 2 furnaces were removed, replaced by a new one, a zoning system, and a heat pump for cooling (and mild heating for now). It's as good as it gets now. Thanks to the team for their diligence and attention to detail.

Jeff Shrum

1720978849

Great experience with Distinct. They provide excellent customer service and are very skilled in their trade. They have installed my Air Conditioner and provided a number of other services.

Johanne Poirier

1720808564

Jordan came to clean and do maintenance on my A/C. The work was professionally done. He gave a great service, explained everything to me and went far and beyond on the service offered. He even setup my thermostat. This is a great service for the price. Jordan knows exactly what he is doing. I would recommand Distinct to any of my friends.

Mary P S

1719680647

We decided it was time to install AC in the home, and Nate from Distinct came over and walked us thru the traditional AC units, or York's new Heat Pump. This being a quiet and a smaller unit not taking up a lot of real estate on the side of the house, sold us. Kristian, Aidan and Jaiden were the team to install, and were all very polite and knowledgable. They left a very clean worksite , and with a tutorial of how to work our new thermostat. Nate did a followup and sent us a checklist for maintenance of both our new heat pump and our York furnace. I will definitely will set up maintenance appointments with distinct to make sure our investment stays in tip top form . One can't go wrong with choosing Distinct and all the employees that Nate has working for him.

Jeff Newman

1719525469

We had the fan on our Furnace/ AC break down Monday night in late June. I was referred to Distinct Heating and Cooling by a competitor, as the competitor was not an authorized York dealer.I called Erin at Distinct around 9:30 AM Working with Erin was quick and straightforward and and she scheduled Aidan to come out between 2-3 PM that same day. I was thrilled to be able to secure a same-day appointment as the weather was starting to get hot.I received a text about 30 minutes before Aidan's arrival and he arrived right on time. After assessing the issue, he determined that the furnace's ECM blower motor needed to be replaced and that he would need to go get the part. This was about 4 PM and I expected that Aidan would have to come back the next day to finish the job. However, that was not the case. Aidan quickly confirmed his supplier had the right motor in stock, drove across the city in rush hour traffic and then returned and finished the repair, which took him until about 6:30 that evening.While we were charged the agreed up cost of the service call, we were not charged overtime or anything else for the extra time. I am extremely pleased with the quality of the service we received.Great job Erin and Aidan!! We have already booked our next scheduled maintenance call with Distinct Heating and Cooling.

Doug Aitken

1719413302

Very friendly knowledgeable technician. Was able to answer all my questions.

Cliff Cassidy

1718235050

Distinct knows what they are doing, they are honest and nice!Keep up the great work!

Nick B

1717129145

I very recently had some HVAC work done by Distinct at my home and I am was very impressed by not only the quality of the equipment that was installed, but by the quality of work that was done, from the initial visit by Nate for the estimate, along with a VERY detailed and thorough run through of the equipment that would be installed and the level of workmanship one can expect from Distinct, to the very high quality of work done on the installation by Nate's crew, Kristian and Jaden. A++ work, fellas!If quality of workmanship is a priority for anyone looking at getting similar work done, then look no further than Distinct.My scope of work included the replacement of a 20+ year old mid-efficient gas furnace with a high-efficient modulating York gas furnace along with a York air-source heat pump. We had never had AC at our house before and I was intrigued by the concept of a cold climate rated heat pump, not only being able to reduce our carbon footprint, but also perhaps leveraging cheaper electricity rates to heat our home during cooler weather with the ASHP, and cool our home during the summer months.Thank you Distinct for all of the great work! Look forward to working with you again in the future!Cheers!

william burwash

1717119169

Technician Ed has been servicing our furnace for years. Always polite and efficient

Jason Parviainen

1716939544

Kristian and Jaden did a great job installing our new heat pump and high efficiency modulating furnace. Very courteous and professional, and a nice, clean install inside and out. They also integrated the new condensate drains with existing condensate and humidifier drains, to a new single outflow pipe to the floor drain.

graffle

1716508423

This is the best company we have ever used for our furnace and AC. They replaced our furnace and trained us on the new thermostat. The place is even cleaner now than it was before they came. Kristian and Jordan were here alone most of the day and we had no concerns. Everyone that works with Distinct is trustworthy, professional and REALLY REALLY well trained. I recommend them to everyone I know.

Kim Carrington

1715785800

Ed Gracia has been doing the maintenance on our home AC and furnace for a few years now. He is friendly and is very compassionate and knowledgeable about the work his does for you. For any of your AC or furnace needs I highly recommend Distinct Heating & Cooling you won't be disappointed. Kim

Rick Cuzzetto

1715641591

Great service as usual today from Jordan at Distinct Heating and Cooling. I trust them to keep my furnace, AC, and humidifier in tip-top shape.

John Wilding

1715357578

Just had Distinct Heating & Cooling team replace our furnace and complete a heat pump install. The entire team (Nate, Kristian, Aidan, Jordan, and Jaiden) were extremely professional, transparent, and all around awesome about each and every step in the process. The owner actually sat with us and explained everything (in great detail) before we even took a look at the old furnace, which I very much appreciated. After receiving quotes from 3 other HVAC companies, Distinct was obviously the most in tune with residential needs the and the compassion and thought that should be taken with large financial decisions like this. 10/10, will not hesitate to recommend or contact them again.

Brian Bass

1714797658

Ed DeGarcia arrived on time. He was courteous, efficient, knowledgeable and very professional. He is a valuable asset to Distinct!

William Wong

1714171563

The technician, Jordan, who initially installed my new furnace back in February 2022, returned to re-calibrate my AC unit to operate optimally with the new equipment. Again, excellent and professional service from start to finish. I highly recommend Distinct Heating & Cooling for all your HVAC installation, repair and maintenance needs.

Briane Hillaby

1713544121

We are extremely happy with everything done by Distinct! From the first meeting with Nate to the install with Jordan and Aidan.We felt that Nate took the time to actually assess our furnace and taught us some things that we didn’t even realize about furnaces, he clearly is very knowledgeable! (We didn’t get this with any of the other companies we got quotes from)Jordan and Aidan did the install of the furnace and a/c. They were fast, friendly and knowledgeable as well. They were even done a day earlier than we expected! The furnace room was clean and everything was installed “tightly” and looks amazing.Erin, the office manager, was also fast to reply to my emails and friendly!As for the products, compared to our 30+ year old furnace, the new furnace is SO quiet and the temperature is more even throughout our home. We can’t wait to have a/c in our home this summer too.Overall a great experience with the Distinct team and we are very happy to have the guys install the new system and we won’t go anywhere else now!

Guneet Brar

1711436877

Seamless process, Nate was so helpful in deciding which air conditioning unit is best for our new home. The work they do is super clean, and great pricing. I highly recommend them!

Diane S

1710253895

Very professional, on time, on budget, explained all the work being done and friendly/pleasant demeanor while working!

Eric Liphuysen

1709678522

I've been using Distinct Heating and Cooling for over 10 years now. They always do fantastic work that is installed correctly the first time and they stand behind their quote.When the original furnace died in my new (older) house Jordan and Aidan arrived quickly, and had the new furnace installed before the weather got really cold. As always it was done with great workmanship and full walk-through of all the new features and how to best use them.I did quotes from 2 other companies but with Distinct you also get a bit of an education how the job should be done. When some of the other companies did not include some of these steps until I asked them I knew I did not want to deal with them.If you’re looking to get the job done right the first time by people who stand behind their work contact Distinct Heating and Cooling.

Michael Checkland

1709260523

Jaden and Kristian did an excellent job installing our new furnace and AC unit. They were very professional and meticulous. Cleaned up completely. The fit and finish of their work is outstanding. Kristian answered any questions I had very completely. I would definitely recommend them to anyone looking for a York furnace and AC.

Jacquie Scantlebury

1708821512

Excellent work, communication and fast response.I sent a request for repair work on a humidifier thru Homestars, at 9 am the next morning I received a phone call from Distinct Heating & Cooling saying a technician could be there by noon. An email with a photo of the tech was sent beforehand which I was able to share with my tenants. Jordan was thorough, provided me with options and quickly completed the repair. Will definitely use in the future.

Alan May

1708548154

Distinct Heating and Cooling recently installed a new furnace in our home. Nate gave us a comprehensive quote and answered all our questions. Prior to the installation, Distinct sent us several reminders of the install date. Kristian and Jaden did a great install. They arrived on time, explained everything during the install, kept the work area clean and were finished on time. They tidied up some messy work from previous contractors, and made sure all the equipment was up to code. Afterwards the utility room equipment looked much cleaner. They explained how to work everything. We are very impressed with Distinct Heating and Cooling and highly recommend them.

Lorne Babenek

1708532459

Thank to Ed for coming promptly and fixing the issue with the drain. Really appreciate the call and explanation of what you found. Thanks for providing piece of mind while we were out for the weekend.

Sharon Toudy

1706315240

Distinct Heating & Cooling have been doing our annual furnace inspection and service for 10+ years.Last year they installed a new HVAC system. Nate (owner) has always been honest , reliable and fair. And Ed (technician) is very professional and personable. Highly recommend this company.

Sherry Lewin

1706068986

We recently needed help during the cold spell Jan 12 , 2024 and called Deistinct Heating & Cooling. Big shout out to our service technican Ed DeGracia ! He arrived right on time and stayed until the job was complete. He was very professional and seemed to care very much about his work. He was very good at explaining what he was doing and what we needed. We would not hesitate to call or recommend Distinct Heating & Cooling should we need care or a new furnace in the future. Kindly , Al & Sherry L.

Kathy OHara

1705689277

The service provided was prompt and efficient. I appreciated that the tech ,Ed, took the time to explain things to me and answer my questions. Ed is friendly and polite and I look forward to seeing him again next year!

Lyle Buchholz

1705608799

Distinct Heating just replaced our furnace and air conditioning units. I have been using Distinct for a few years now on all of our furnaces and A/C units and have found them to be a well run business. Nate came out and gave me a fair quote on our recent upgrades and in the installation team did a great job. I would high recommend them for any of your HVAC needs.

Dominique Wilson

1705520016

We had Distinct install two furnaces 11 years ago and they faithfully service them every year. We are very pleased with the company and the service person, Ed, who comes to our home. Outstanding service and outstanding products.Also, Jordan is an excellent technician as well. He came when one of our furnaces stopped working during this past cold weather and had it fixed in no time.We would never go anywhere else for our furnace needs.

Anita Pankiw

1705356450

We have been dealing with Distinct Heating since they replaced our furnaces in 2019. Their service and attention to detail is superb! Jordan has been servicing our furnaces since they were installed and he has always been very professional, prompt and clean. I would highly recommend Distinct Heating for all your furnace, A/C and hot water tank work. You won't be disappointed!

Tammy Ellis-Toddington

1705352578

Great customer service. The technician Jordan was helpful and knowledgeable and I felt took extra care. Thank you!

Larry Trayhorne

1705259546

Jordan came and serviced my furnace. He is very knowledgeable and efficient. He is very courteous and helpful.He has been servicing my furnace for approximately 10 years.

HA Wong

1705189967

Where do we start about all the good things to say about Jordan and Distinct Heating & Cooling? When our furnace completely stopped working, we realized the timing was after hours. We called and Jordan answered the after-hours line without delay. Call it business-sense, customer service, or both, Jordan genuinely tried to help us economically over the phone before doing a call-out. He provided the amount for the call-out, gave an estimate of when he would arrive, and went through what seemed to be mental list of checkboxes as he checked the connections to be all okay. Afterwards, the furnace came on! For how long the furnace would continue working we did not know. Jordan advised replacement of a control board for which he really did what he could to get one at that time.Jordan advised what to do in case the furnace stopped overnight. He gave an estimate of when he might be able to come by the next day to replace the control board. Though he was booked the next morning, what a pleasant surprise that his schedule allowed him to come by in the morning! Thank you so much, Jordan, for getting our furnace working again! We are so appreciative of Jordan’s education and knowledge of furnace operation (and thermostats) and that Distinct Heating & Cooling was neither the least expense nor the most expensive company, especially on the evening before the coldest days of the week/weekend. Thank you so much, Jordan, for being up front with us on costs. We recommend Jordan and Distinct Heating & Cooling.Ada and Herald

Lindie Serrurier

1704931407

Excellent service every time from Ed at Distinct. A pleasure to deal with and good prices too.

Mitch Pichette

1704852667

Jordan always does a great job!

Randy

1702265484

In October 2019 we replaced our furnace and air conditioner using the services of another local HVAC company but we encountered a number of installation and warranty issues. In early 2021 we contacted Distinct Heating, another York dealer, and Distinct were able to correct the installation and warranty issues.Since that time we have relied exclusively on Nate’s team at Distinct for our annual furnace and AC servicing. The work performed by Distinct is always very professional, done right the first time and their pricing is very competitive. Our only regret is not having gone with Nate and his Distinct team do the initial supply and installation. Without any reservations we would recommend Distinct Heating & Cooling for furnace and air conditioner replacement, and servicing.

HOTROD Machines

1702146297

I recently had an outstanding experience with Distinct Heating & Cooling and feel compelled to share it. After a frustrating ordeal with another HVAC company, where the technician visited twice without the right equipment and unsuccessfully tried to fix the issue, Distinct Heating & Cooling was a breath of fresh air.From the moment they arrived, it was clear that they prioritize customer satisfaction and expertise. Unlike my previous experience, where I was pressured into replacing parts that weren't faulty and constantly nudged towards buying a costly $15K furnace, the team at Distinct Heating & Cooling focused solely on resolving the issue with my current Trane Furnace.What impressed me the most was their ability to diagnose and fix the problem in just one visit. They listened attentively to my concerns and suggestions, conducted a thorough inspection, and applied their extensive knowledge to address the issue effectively. The best part? There was absolutely no pressure to purchase unnecessary parts, services, or contracts.It's rare to find a company that not only excels in their technical skill but also in their customer service. Distinct Heating & Cooling has earned my trust and gratitude. I highly recommend them to anyone in need of reliable, honest, and expert HVAC services. They truly rock!

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YORK^® Gas Furnaces