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Google Rating

4.9

Based on 240 reviews

Distinct Heating & Cooling

4.9

review us on See all reviews

William Wong

1714171563

The technician, Jordan, who initially installed my new furnace back in February 2022, returned to re-calibrate my AC unit to operate optimally with the new equipment. Again, excellent and professional service from start to finish. I highly recommend Distinct Heating & Cooling for all your HVAC installation, repair and maintenance needs.

Briane H

1713544121

We are extremely happy with everything done by Distinct! From the first meeting with Nate to the install with Jordan and Aidan.We felt that Nate took the time to actually assess our furnace and taught us some things that we didn’t even realize about furnaces, he clearly is very knowledgeable! (We didn’t get this with any of the other companies we got quotes from)Jordan and Aidan did the install of the furnace and a/c. They were fast, friendly and knowledgeable as well. They were even done a day earlier than we expected! The furnace room was clean and everything was installed “tightly” and looks amazing.Erin, the office manager, was also fast to reply to my emails and friendly!As for the products, compared to our 30+ year old furnace, the new furnace is SO quiet and the temperature is more even throughout our home. We can’t wait to have a/c in our home this summer too.Overall a great experience with the Distinct team and we are very happy to have the guys install the new system and we won’t go anywhere else now!

Guneet Brar

1711436877

Seamless process, Nate was so helpful in deciding which air conditioning unit is best for our new home. The work they do is super clean, and great pricing. I highly recommend them!

Diane S

1710253895

Very professional, on time, on budget, explained all the work being done and friendly/pleasant demeanor while working!

Eric Liphuysen

1709678522

I've been using Distinct Heating and Cooling for over 10 years now. They always do fantastic work that is installed correctly the first time and they stand behind their quote.When the original furnace died in my new (older) house Jordan and Aidan arrived quickly, and had the new furnace installed before the weather got really cold. As always it was done with great workmanship and full walk-through of all the new features and how to best use them.I did quotes from 2 other companies but with Distinct you also get a bit of an education how the job should be done. When some of the other companies did not include some of these steps until I asked them I knew I did not want to deal with them.If you’re looking to get the job done right the first time by people who stand behind their work contact Distinct Heating and Cooling.

Michael Checkland

1709260523

Jaden and Kristian did an excellent job installing our new furnace and AC unit. They were very professional and meticulous. Cleaned up completely. The fit and finish of their work is outstanding. Kristian answered any questions I had very completely. I would definitely recommend them to anyone looking for a York furnace and AC.

Jacquie Scantlebury

1708821512

Excellent work, communication and fast response.I sent a request for repair work on a humidifier thru Homestars, at 9 am the next morning I received a phone call from Distinct Heating & Cooling saying a technician could be there by noon. An email with a photo of the tech was sent beforehand which I was able to share with my tenants. Jordan was thorough, provided me with options and quickly completed the repair. Will definitely use in the future.

Alan May

1708548154

Distinct Heating and Cooling recently installed a new furnace in our home. Nate gave us a comprehensive quote and answered all our questions. Prior to the installation, Distinct sent us several reminders of the install date. Kristian and Jaden did a great install. They arrived on time, explained everything during the install, kept the work area clean and were finished on time. They tidied up some messy work from previous contractors, and made sure all the equipment was up to code. Afterwards the utility room equipment looked much cleaner. They explained how to work everything. We are very impressed with Distinct Heating and Cooling and highly recommend them.

Lorne Babenek

1708532459

Thank to Ed for coming promptly and fixing the issue with the drain. Really appreciate the call and explanation of what you found. Thanks for providing piece of mind while we were out for the weekend.

Sharon Toudy

1706315240

Distinct Heating & Cooling have been doing our annual furnace inspection and service for 10+ years.Last year they installed a new HVAC system. Nate (owner) has always been honest , reliable and fair. And Ed (technician) is very professional and personable. Highly recommend this company.

Sherry Lewin

1706068986

We recently needed help during the cold spell Jan 12 , 2024 and called Deistinct Heating & Cooling. Big shout out to our service technican Ed DeGracia ! He arrived right on time and stayed until the job was complete. He was very professional and seemed to care very much about his work. He was very good at explaining what he was doing and what we needed. We would not hesitate to call or recommend Distinct Heating & Cooling should we need care or a new furnace in the future. Kindly , Al & Sherry L.

Kathy OHara

1705689277

The service provided was prompt and efficient. I appreciated that the tech ,Ed, took the time to explain things to me and answer my questions. Ed is friendly and polite and I look forward to seeing him again next year!

Lyle Buchholz

1705608799

Distinct Heating just replaced our furnace and air conditioning units. I have been using Distinct for a few years now on all of our furnaces and A/C units and have found them to be a well run business. Nate came out and gave me a fair quote on our recent upgrades and in the installation team did a great job. I would high recommend them for any of your HVAC needs.

Dominique Wilson

1705520016

We had Distinct install two furnaces 11 years ago and they faithfully service them every year. We are very pleased with the company and the service person, Ed, who comes to our home. Outstanding service and outstanding products.Also, Jordan is an excellent technician as well. He came when one of our furnaces stopped working during this past cold weather and had it fixed in no time.We would never go anywhere else for our furnace needs.

Anita Pankiw

1705356450

We have been dealing with Distinct Heating since they replaced our furnaces in 2019. Their service and attention to detail is superb! Jordan has been servicing our furnaces since they were installed and he has always been very professional, prompt and clean. I would highly recommend Distinct Heating for all your furnace, A/C and hot water tank work. You won't be disappointed!

Tammy Ellis-Toddington

1705352578

Great customer service. The technician Jordan was helpful and knowledgeable and I felt took extra care. Thank you!

Larry Trayhorne

1705259546

Jordan came and serviced my furnace. He is very knowledgeable and efficient. He is very courteous and helpful.He has been servicing my furnace for approximately 10 years.

HA Wong

1705189967

Where do we start about all the good things to say about Jordan and Distinct Heating & Cooling? When our furnace completely stopped working, we realized the timing was after hours. We called and Jordan answered the after-hours line without delay. Call it business-sense, customer service, or both, Jordan genuinely tried to help us economically over the phone before doing a call-out. He provided the amount for the call-out, gave an estimate of when he would arrive, and went through what seemed to be mental list of checkboxes as he checked the connections to be all okay. Afterwards, the furnace came on! For how long the furnace would continue working we did not know. Jordan advised replacement of a control board for which he really did what he could to get one at that time.Jordan advised what to do in case the furnace stopped overnight. He gave an estimate of when he might be able to come by the next day to replace the control board. Though he was booked the next morning, what a pleasant surprise that his schedule allowed him to come by in the morning! Thank you so much, Jordan, for getting our furnace working again! We are so appreciative of Jordan’s education and knowledge of furnace operation (and thermostats) and that Distinct Heating & Cooling was neither the least expense nor the most expensive company, especially on the evening before the coldest days of the week/weekend. Thank you so much, Jordan, for being up front with us on costs. We recommend Jordan and Distinct Heating & Cooling.Ada and Herald

Lindie Serrurier

1704931407

Excellent service every time from Ed at Distinct. A pleasure to deal with and good prices too.

Mitch Pichette

1704852667

Jordan always does a great job!

Randy

1702265484

In October 2019 we replaced our furnace and air conditioner using the services of another local HVAC company but we encountered a number of installation and warranty issues. In early 2021 we contacted Distinct Heating, another York dealer, and Distinct were able to correct the installation and warranty issues.Since that time we have relied exclusively on Nate’s team at Distinct for our annual furnace and AC servicing. The work performed by Distinct is always very professional, done right the first time and their pricing is very competitive. Our only regret is not having gone with Nate and his Distinct team do the initial supply and installation. Without any reservations we would recommend Distinct Heating & Cooling for furnace and air conditioner replacement, and servicing.

HOTROD Machines

1702146297

I recently had an outstanding experience with Distinct Heating & Cooling and feel compelled to share it. After a frustrating ordeal with another HVAC company, where the technician visited twice without the right equipment and unsuccessfully tried to fix the issue, Distinct Heating & Cooling was a breath of fresh air.From the moment they arrived, it was clear that they prioritize customer satisfaction and expertise. Unlike my previous experience, where I was pressured into replacing parts that weren't faulty and constantly nudged towards buying a costly $15K furnace, the team at Distinct Heating & Cooling focused solely on resolving the issue with my current Trane Furnace.What impressed me the most was their ability to diagnose and fix the problem in just one visit. They listened attentively to my concerns and suggestions, conducted a thorough inspection, and applied their extensive knowledge to address the issue effectively. The best part? There was absolutely no pressure to purchase unnecessary parts, services, or contracts.It's rare to find a company that not only excels in their technical skill but also in their customer service. Distinct Heating & Cooling has earned my trust and gratitude. I highly recommend them to anyone in need of reliable, honest, and expert HVAC services. They truly rock!

Mary P S

1701822923

Had a new furnace and humidifier put in 14 years ago by Distinct during a home renovation ...we have used them for our annual servicing ever since . Always reliable and timely, Ed is my go to Technician. Shows up with a smile and takes his time to service the F&H and then will take the time to go thru what he did. Highly recommend them , especially when Ed is showing up at your door

Cliff Cassidy

1701812431

Distinct knows what they are doing, they are honest and nice!Keep up the great work!

Adrian Pripoae

1701370992

As every year we had our furnace check by Distinct Heating & Cooling. The technician - Aidan Burlando - was right on time and performed his task very professionally. Excellent Service. Thank you!

Phil Tomlinson

1701131175

Nate, Kristian, and the team did an HVAC overhaul for me. I got a cold climate heat pump, back-up furnace, heat recovery ventilator, and air filtration system - and it all went into the smallest mechanical room you've ever seen.Nate didn't try to upsell me and helped me understand the pros and cons of different options. Kristian led the work on installation and was unfailing friendly and polite. They left my home spotless, and the work is excellent. The heat pump and backup furnace are all working beautifully and the wiring and ducting is the cleanest I've ever seen. Not only is my house warm, but we don't get nearly as much temperature variation between floors. Truly impressed.

S Phillips

1700694736

Ed from Distinct Heating & Cooling did a terrific job!

Robyn Debolt

1700689279

Always professional and provide great service. So glad we chose them for our furnace needs.

Sandy Turner

1700594171

I have now had Distinct coming to my home for several years. I have always been very pleased with the service i have received. Ed is very thorough and upon completion trust that my furnace is well serviced

Meagan

1700167536

We recently bought a home and wanted to make sure our furnace was ready for winter. Day of appointment I was notified via text and email saying our tech was on the way. I love that they included a picture of them so you know who to expect. Ed came and was able to answer all our questions. As new homeowners we had lots of questions and he took the time to explain things to us. He serviced our furnace and was able to troubleshoot an issue with one of the wires in our thermostat. Once he was done he gave us a run-down of what he saw, what he recommends, and next steps. Definitely will book them again and hopefully we get Ed!

Darlene Law

1699468879

Annual maintenance on our furnace and humidifier. Love that a reminder is sent every year for annual maintenance. Very easy to set up an appointment and technician is always professional, on-time and thorough. No regrets with choosing Distinct Heating and Cooling.

Perry Devetzis

1696898141

Always professional, and a company I feel I can trust to give me the truth. They are trustworthy and that is rare these days.

quincy551407

1695829045

As the temperatures dropped in the fall, I discovered my furnace wasn’t coming on. I hadn’t needed it all summer so realize earlier that there was an issue. Distinct had installed this new furnace relatively recently, and I have had their technician Ed de Garacia out for annual maintenance since then, so I wasn’t overly concerned. I assumed the issue would be a quick and easy fix.I called Distinct and they quickly put me in their Service queue. Ed arrived right on time, and we were shocked to discover my furnace issues were likely caused by someone deliberately vandalizing the equipment. It’s a bit of a story around this…suffice to say Ed, working with (owner) Nate Burlando, was able to quickly and efficiently get my furnace repaired and operating safely and reliably.The damage caused to my furnace was extensive and repairs were going to be expensive. I knew that but very much appreciated Ed’s advocacy on my behalf with Nate, and Nate’s understanding, support and willingness to work with me to get my furnace fixed and operating in a safe and reliable manner at a very reasonable cost.I was glad to originally have selected Distinct Heating and Cooling for my new furnace and was extremely impressed with their workmanship and attention to detail on the install. I am even more impressed now by their on-going customer service and support. Ed didn’t just fix my furnace, he worked with me to find a reasonable, cost-effective solution to the problem, then conducted the required repairs quickly and efficiently. Distinct Heating and Cooling will continue to be my HVAC company of choice!

Jerald Verigin

1694603943

We have been using Distinct heating and cooling for several years and have been extremely satisfied with their service. Most times Ed is our service technician and what a great guy! He takes the time to explain what is going on with our furnace and air conditioner and makes recommendations regarding furnace filters and how often they should be changed. With employees like this, you can’t go wrong with Distinct Heating and Cooling.

peter burrell

1693537544

Their expertise in the business, honest approach and timely delivery made Distinct an obvious choice. They may not of been the cheapest quote we got, but you get what you pay for, and when your putting out for a whole new system, you want to know you're getting what works. As the saying goes, if you spend a little less and it doesn't do the job, it cost you everything. We will definitely continue to use them in the future.

Doug Myhre

1692401211

Every time it is hot or cold outside, I am thankful for Distinct. They have proactively kept my air and heat going. Thanks esp to Jordan!

Ed Fischer

1692380842

Nate's experience and expertise were evident from the quotation. He took the time to explain the different options in compressors and other equipment and the pros and cons of each option.Nate, Kristian and Aiden arrived at scheduled time. Through-out the installation process they were respectful, professional and tidy. They explained everything they were doing and were patient with my many questions and interruptions.The equipment is good quality, the installation was well done and our house is nice and cool!Highly recommend.

Erica Shareski

1692324896

This company is amazing! We had our furnace replaced and A/C installed. The techs, Greg and Christian, were punctual, respectful, clean, and super professional. They were very accurate about the estimated time it would take to finish the project.The owner, Nate, goes above and beyond to make sure the customer is satisfied and educated about the products installed. I would highly recommend this company to anyone who is looking for HVAC services!

Janice Lee

1692313154

We’ve had Ed service our furnace every year for the past five years. He’s been fantastic and provides excellent advice to our HVAC system. Thanks again Ed and Distinct Heating for everything you do!

Rusty Forsythe

1691842911

Distinct was great, highly recommended. Transparent with pricing, no hidden service fees. Easy to schedule. Service was top notch-will book them again for general furnace and A/C maintenance. Ed D García was awesome, knowledgeable, hard working and instilled peace of mind. He identified our A/C needed cleaning and worked diligently to ensure it was brought back a [roper star to function efficiently. Glad I found them and they are now in my annual trusted service companies.D&S

ian stroet

1690563642

If I could give a 10 Stars review I would. Nate and his crew are amazing. We had Christian and Jordan put in our new A/C and Furnace units. They were super fast and efficient and very friendly, but on top of that they are all great people. We had a family emergency and when we got back from it, we had a hand written letter from Nate, expressing his sympathies to us and our family. I have been telling everyone I know if they are looking for HVAC work in their homes to call Nate.

Reilly Penner

1687838187

First time getting furnace and AC tune up. Ed came over and was very helpful and provided other recommendations around usage and how to get better air flow in the house. Distinct came as a referral from a friend and I would have no hesitations referring Ed and Distinct to anyone that asks. Thanks

Don Redgate

1687715395

Ed was out this week for our annual maintenance and inspection for furnace / AC and humidifier. As always, a great job done by Ed.

Connie Langley

1685730351

Always a great service from Ed!!!!! He is so knowledgeable,so conscientious and polite!!!! Recently my aircon unit broke down and Nate and Jordan both came to my rescue… Nate tried to get a replacement and or spare parts but to no avail… Jordan performed the only available option to revive the unit … well it was a success. My husband and I are eternally thankful for all their not giving up attitude and now we are back to our ‘cool’ comforts again.

Todd Sutherland

1684990775

We’ve been using Distinct for a few years now and they’ve always provided top notch service. I would highly recommend them. They are very professional, friendly and knowledgeable.

Glenn Saunders

1684900893

This is a post follow up review on a system servicing and nothing has changed with the outstanding service provided by Distinct. Jordan our technician arrive on time, all coordinated by Erin and text messages when he was on the way even though he arrived on perfect time. Work was carried out and Jordan takes pain to clean up around all the equipment. Money well spent for carefree trouble free hvac operation.+++This firm is simply amazing folks. The owner, Nate, is passionate about what he does. And that attitude and professionalism is translated right down to the guys who do the work. The job is tidy and I don't just mean the job site. All the little details are taken care of. Pipes level and plumb, everything neatly and professionally installed. A first class installation by a top notch team.I am extremely pleased that we picked Nate and his team of professionals at Distinct to take care of such a major purchase. A tip of the hat to Landon and Jordan on a job well done!

David Skrober

1683673280

Highly recommend. Jordan was a delight and very informed.

Nyla Smith

1683411304

The Distinct tech, Jordan, was sent to fix my thermostat connections and get my heat pump, air conditioning, and furnace working on a smart thermostat. Jordan was quick and knowledgeable and polite. He corrected the previous wiring and was able to get all systems working (which hadn't been working previously). I would highly recommend Distinct Heating & Cooling to anyone who needs HVAC work! The rates were great, and Jordan completed everything in a quick turnaround.

Brian Bass

1682873611

Ed DeGarcia arrived on time. He was courteous, efficient, knowledgeable and very professional. He is a valuable asset to Distinct!

Charles Vincett

1682120801

I was very impressed with this company and would highly recommend them to who ever is looking at a new HVAC system for their home!