Reviews

Distinct Heating & Cooling installed 2 furnaces and a hot water take in our home in July 2025. Their staff Owain came back today (July 2026) to doing the annual maintain on the furnaces. Owain was very patient and explained and showed me all that he was doing and took extra time to show me what needed to be done to keep our air conditioner in working condition. Excellent service with installation last year and again today with routine maintenance today.

Jordan was awesome. Respectful polite kind friendly and knows his stuff!

Owain was friendly, courteous and professional.

We recently moved into a new place that had had some questionable DIY renovations done over the years. Due to this, the vent in the master bedroom was making extremely loud popping noises when the furnace came on and it was becoming impossible to sleep. Jordan came out to take a look and he was able to tack part of the ducting to the vent opening to try and stop the noise. It thankfully worked and I no longer have to wear ear plugs to be able to sleep! Both Jordan and Nate were extremely honest with me up front about the fact that this may not work (and that the ducting may have to be redone in the future), so I’m thrilled that the popping has stopped for now. Will definitely recommend this company to family and friends!

Owain was out this week for our annual maintenance and inspection for furnace / AC and humidifier. As always, a great job done by Owain. Very impressed with job done.

We have used Distinct Heating and Cooling for years and continue to be happy with their quality of service. Always on time, honest in their assessments and services and reasonable pricing. I had to do a quick edit of the name...You would think after 18 years I would stop calling it 'Distinctive' 🙂

Distinct installed a double set of furnaces and AC units. The pre-job discussions with Nate were very thorough and honest. The installation by Kristian & Jaden was top notch from start to finish. These gents had a great work ethic with a high knowledge and skill set to complete the job. Their cleanliness and respect of our property during the job was great. Super nice as well! A very clear and understandable walk through of the systems was provided at the end of the job. Would very highly recommend!!

Work done by Distinct Heating & Cooling has always been excellent. Owain was the technician who just did our summer tune-up for our air conditioning. He was on time, courteous, and completed his work efficiently.

We have been very pleased with service provided by Distinct Heating and Cooling over the last several years. Prompt and efficient service. I also appreciate that they typically send the same tech for yearly furnace/air conditioning tune ups. This year we had a new tech whose name is Aiden. Prompt, professional and great communication with me during and after the service call.

This is a great company and the person that came out was excellent.

Having an efficient furnace, and a company that installs and does yearly checks to make sure it's running properly and having the same staff over years tells me that this is a true and trusted company to be putting my Warmth in their hands. As well as checking the air conditioner once a year. If you're needing a new furnace, this is definitely the way to go family run very organized company with safety in mind. .

Love this company! They are prompt, clearly detail what they are doing, and super skilled at what they do.

Distinct continues to be an excellent company servicing our furnaces and AC units. Aiden, the most recent technician on site, was as professional and courteous as always.

We met Nate 12 years ago at the Calgary Homeshow. We were so impressed by his professionalism and knowledge of HVAC systems, we called him out to our home for a site visit. Over a few years, we had Distinct replace and regularly service our furnace, humidifier, A/c and hot water tank. His staff follow his commitment to customers, and our home safety/comfort. We have referred our neighbors and friends to Distinct for their valued services. Of late, we found ourselves in a predicament that required urgent attention. They were out to our home same day. We love Distinct and can’t recommend them enough.

Jordan is knowledgeable and helpful, and responded very quickly for sudden furnace and air conditioner repairs.Top notch service with Distinct, lovely trustworthy people, and such a relief to be able to rely on them for our HVAC care.

All of the people with Distinct Heating & Cooling are superb. My wife and I had always had exceptional experiences whenever we have worked with them. We highly recommend them to anyone requiring their services and products. Steve Pascal

Aidan arrived on time, identified the issue and effectively and efficiently got us back on line. Was polite and personable. We’re very grateful for the responsiveness and help resolving our issue.

Call Distinct Heating & Cooling when you need furnace repairs or any duct work as they also installed a new dryer vent/duct a couple of years ago..their work is always high quality!

Awesome guy's always on time clean work always extra even check the smoke detectors and find out expiring this year

Jordan is a friendly out going and outstanding technician who will also gladly answer any of your questions or concerns about your furnace or cooling system. I now have had Distinct Heating & Cooling either installing or servicing my furnace and AC unit for the last 18 years and in my opinion they are the very best. So if you want a worry free experience then give them a call. Then I believe you will come to the same conclusion as i did and become a long time customer without any regrets what so ever!

Jordan is the best at furnace and HVAC repair that I have ever seen. Everyone at the company is very kind and committed to providing the best work and service. They are my go to for any furnace or HVAC concerns or projects.

Distinct installed a new furnace, air conditioner system and hot water tank in my 35 year old home in April of this year (2026). I’m so pleased with their service. Professional, courageous, polite and efficient to deal with. Overall I would recommend them my family and friends without hesitation.

We just had our furnace installed with Distinct and it was seamless. They left the area better than they found it, and have been very responsive to all our needs and questions since then.

We were very happy with recent furnace replacement & heat pump installation by Distinct Heating and Cooling. Nate did a thorough walk-through of our house when providing a quote, and explained pros and cons of various options clearly. The quote he provided was straightforward and competitively priced. Kristian and Jaden did the installation. They were professional, efficient and very pleasant and did an excellent job on the install. They were always on time, cleaned up the work area at the end of each day, and explained use and maintenance clearly. Would definitely recommend Distinct and wouldn't hesitate to use them again.

Aiden did a great job.

Fast & friendly service from Aidan Burlando. My furnace was repaired & running within a day !

My husband Graeme and I would highly recommend Distinct for your AC install. This is an upfront and honest company that stands behind their work. Thank you Nate, Kristian, and Jaden for the professionalism, the excellent craftsmanship, and for saving us money! Even the electrical inspector was impressed!

I have been dealing with Distinct for almost 20 years and they have installed a number of furnaces in my house since I have 2 furnaces. Aiden recently came and performed my yearly maintenance on one of the York high efficiency furnaces that I've had for 9 years and it was determined it required a new heat exchanger. Thankfully, it was still covered under the 10 year warranty as this is a costly repair. They got back to me within a couple of days and told me Nate was able to negotiate with York to replace the entire furnace instead of just replacing the heat exchanger so I would have a totally updated model! A few days later, Kristian and Jaden came and spent over 5 hours replacing the furnace and installing a new humidifier and thermostat. They were very meticulous with the installation and I couldn't be happier with how it all turned out. They were very thorough and clean and I'm happy that I now have another new furnace that should last me for a number of years! I would definitely recommend Distinct for all your HVAC needs!

Location: Bridlewood Distinct recently installed an HRV and the experience was very pleasant from Nate's initial visit to quote through to installation. Scheduling via Erin was also very pleasant with quick and concise responses and she was happy to accomodate my availability. They redid the plumbing on my hot water tank as well which turned out really well! Everything was well looked after and with a 2 day installation needing to leave tools onsite overnight, all tools were neatly packed away at end of day by Kristian with mechanical/laundry room looking neat and tidy despite a significant HVAC upgrade! Aidan is very personable and provided updates throughout the project. Final air balancing and commissioning by Jordan was quick and he provided a good overview of the HRV operation and maintenance. Interactions with all three technicians was pleasant and it was evident they take pride in their work! The technicians showed up each day within 15 minutes of stated arrival time and were respectful throughout. If you are interested in the highest quality HVAC work - in an industry with questionable players - I would highly recommend considering Distinct Heating and Cooling. I shall be making exclusive use of Distinct for all my HVAC maintenance and repairs moving forward.

Great company, with great customer service.

I've been using Distinct Heating and Cooling for over 10 years now. They always do fantastic work that is installed correctly the first time and they stand behind their quote. When the original furnace died in my new (older) house Jordan and Aidan arrived quickly, and had the new furnace installed before the weather got really cold. As always it was done with great workmanship and full walk-through of all the new features and how to best use them. I did quotes from 2 other companies but with Distinct you also get a bit of an education how the job should be done. When some of the other companies did not include some of these steps until I asked them I knew I did not want to deal with them. If you’re looking to get the job done right the first time by people who stand behind their work contact Distinct Heating and Cooling.

We used Distinct Heating for our new water heater and furnace. The whole process was professional, informative and friendly. The quotes were detailed, with everything explained clearly and reasons why each item recommended was necessary. Other options like carbon monoxide/smoke detectors and thermostat upgrades were reviewed. The installation was smooth and efficient. We were kept informed throughout the whole process and everything was cleaned up afterwards. The staff we dealt with, Nate, Aidan and Kristian were fantastic. We highly recommend Distinct Heating and Cooling for your HVAC needs.

Ed is always prompt and very friendly.

I’ve used Distinct Heating and Cooling for a few years now for my AC install and furnace maintenance. In this case my furnace went out during the holidays and Aidan was the technician who came and helped get it running again. He had to drive in horrible winter conditions and was determined to get my furnace going again. He was great to work with and I would highly recommend this company.

They installed my new furnace. Competitive price and work done quickly and professionally.

I just had my furnace, hot water tank and thermostat replaced by Distinct. Kristian and Jaden were exceptional explaining all details with the installation. Exceptional service, I highly recommend them for all of your HVAC issues.

EXCELLENT

Great company, I am pleased with the overall experience with the team looking after us!

Our furnace was making weird noises and the humidifier was not working from the last job that we got done from a different contractor. Ed came in and fixed everything. He is super experienced and knowledgeable. We will highly recommend Distinct Heating and cooling! These guys are doing an amazing job!

Excellent service and wonderful experience. It was a very cold winter day and our bonus room furnance over the garage wasn't heating properly. Called in the morning and Nate came out early afternoon to diagnose and fix the problem. We are very pleased with everything and highly recommend Distinct Heating & Cooling!!

Amazing customer service!! Called on a late Wednesday afternoon for some urgent repairs, Nate made it happen next day, fixed issues, and found some critical problems that other companies missed. He had the parts same day had another tech on site Friday to finalize repairs. Most others may not have even made the first trip for a few days….all during a -20C cold snap! I will be using Distinct for all my hvac needs and will be singing their praise to family and friends!!

I have used Distinct Heating & Cooling for many years. From last minute emergencies to the purchase, install and maintenance of my current furnace. Their service is exemplary. I would definitely recommend using DH&C.

Fast and efficient service. Our technician Ed was thorough and very professional. We highly recommend using Distinct Heating & Cooling and have already passed along their information to our neighbours if they have furnace needs. We will be using this company again for any of our future needs.

We had our furnaces and humidifiers serviced. In addition we had two digital thermostats and sensors installed. All work was done perfectly. Jordan was a delight to work with. He was polite, friendly, informative and really knows his stuff. In addition he was always on time and kept us in the loop at all times. Erin was also very helpful in helping us to schedule our appointments. I can’t recommend Distinct highly enough. Our experience with them was outstanding. If I could have given 10 stars I would have.

I've been a Distint client for several years, and I trust the service of this company, I usually gets furnace tunning, and last service from Ed who installed a humidifier in connection with the furnace was very professional. I was very happy with Ed's service because he took the time to make sure everything was working properly. I'm thankful.

We recently had our furnace replaced, smoke/CO detectors and thermostat upgraded by Distinct and the process from start to finish was great. From the initial quote with Nate, the owner, to the installation by technicians, Kristian and Jaden, to the post-installation communications with Erin, we really appreciated the clear communication and professional service that we received.

Got a quote from Nate. He was very thorough on the scope and the quote was actually broken down unlike most of these other companies. Was happy to explain any of the little details that others also just glazed over. Erin was great to deal with for bookings. The install was done by Kristian & Jaden. Was a pleasant experience. They definitely had it a bit easier as I removed a wall for them before hand and also no snow yet. They were tolerant of my hovering. Install is very clean. Shout out to the guy they brought in to do the concrete coring, he did exactly as he set out to do and had minimal water intrusion. The city and gas inspections just passed. First try. The thoroughness of Nate also helped in that due to again the little details even about smoke and CO detectors. Distinct will be the only HVAC company I recommend.

Distinct technicians are always polite, respectful, informative, tidy and a pleasure to deal with. If they notice anything of concern with home systems, regardless of whether it has anything to do with HVAC, they mention it. I really appreciate this team and this company.

Fair Price. Great service! Kristian and Jaden were professional and friendly. They installed my new furnace and recycled the old one. Top quality workmanship