Archives: Reviews

“Ed De Garcia did our annual furnace check up. Ed is very competent, knowledgeable, and willing to answer any questions. He is also very pleasant to deal with.”

– Cheryl M.

“We have been using Distinct Heating and Cooling for over 10 years now and we have always been very satisfied with the service they provide. Our first experience with them was helping us transfer the warranty of the furnaces to our name when we first moved into our home. Ever since then we've used them for our annual maintenance. They are always professional, on time, and provide exceptional service. We've had the same technician, Ed Garcia, doing our service for a while now which is an added bonus since he knows the maintenance history and provides recommendations that I trust. He is always very thorough and takes his time to make sure everything is running efficiently.”

– John B.

“I can say will complete honesty that I thrilled with Aidan amd his service on my furnace. He was so willing and able to describe what he was doing and why it was important. He also went beyond the call of duty by explaining and helping me find things I was needing as well. Aka… being short on my compliance of fire and Co2 detectors and what I should actually be looking for. Above all that he was very friend and personable. It would have been easy for him to have just come in and done his job….. but he made sure to "teach" me why and what he needed to do. Distinchvac can be proud to have him as an employee.”

– Hal S.

“Aidan was very friendly and professional. He took the time to explain everything about the current status of my AC and furnace. He also fixed my thermostat to set up a better schedule on it. Much appreciated.”

– Daniel W.

“Ed, the technician, once again did an excellent job maintaining and tuning up my AC unit on July 12, 2024. Punctual, courteous, knowledgeable and a complete professional from start to finish. I have used Distinct Heating & Cooling for many years, including the installation of a new furnace and AC components several years ago, and have nothing but the highest praise for the team. I would highly recommend Distinct Heating & Cooling to anyone needing heating and cooling services.”

– William W.

“Nate and his team of Kristian, Jaden, and Aidan did an amazing job of our hot water, furnace, and A/C install. This has been the best experience with contractors I have had. The communication was excellent. Email, text, and voice mail. I also appreciate that they would send a picture of the person coming to our house. I can not recommend Distinct Heating & Cooling enough. They were amazing. They left the house in better shape when they left and did a through walk through after everything was done. They were also extremely helpfully setting up the city inspection.
The team has great passion for their work and we could not be happier. Thank you so much Nate and team. Excellent service!!!!”

– David B.

“Distinct Heating & Cooling sent Jordan to our residence to repair some incorrectly installed piping/water lines and perform a tune-up on our furnaces and AC system. Jordan was great! He arrived exactly on time and left within the estimated time frame. He fixed some issues left behind from the upgrade of our furnaces (a different vendor) and did a very thorough tune-up of our furnaces and AC unit. In addition, he answered a list of questions we had about our heating and cooling system. The area he worked was clean before he left. Jordan's visit was a very positive experience.”

– Michael M.

“We were initially referred to Distinct and had Nate come to our home to give us an estimate on installing an additional air conditioner. He felt that with maintenance and some changes to the HVAC system that we have, the additional equipment may not be necessary. Ed came at exactly the time he said he would be at our place and began his work. He did a great job of making the necessary changes and corrected the inefficiencies that were present. Ed explained what he was doing and why he was doing it and how the system would work better after the cleaning and changes were made. We are very happy with Distinct and will certainly be referring this company to family and friends. Great job Ed and Nate.”

– Gary V.

“Both Aiden and Jordan were very helpful with the inspection and the replacement fan switch. They arrived on time and completed their work in a prompt and efficient manner. Good job and thanks.”

– Greg B.

“New Furnace and AC
Thanks to Distinct Heating & Cooling team. This is the second home we have had a new system installed and didn't hesitate to go with Nate's team again. Our installers Kristian and Jaden were excellent. On time, courteous clean and most important, excellent workmanship. They made time to answer my questions and explain the new features to me. Thanks”

– Lorne B.

“Had a new furnace and humidifier put in 14 years ago by Distinct during a home renovation…we have used them for our annual servicing ever since. Always reliable and timely, Ed is my go to Technician. Shows up with a smile and takes his time to service the F&H and then will take the time to go thru what he did. Highly recommend them, especially when Ed is showing up at your door.”

– Mary P.

“As every year we had our furnace check by Distinct Heating & Cooling. The technician – Aidan Burlando – was right on time and performed his task very professionally. Excellent Service. Thank you!”

– Adrian P.

“Nate, Kristian, and the team did an HVAC overhaul for me. I got a cold climate heat pump, back-up furnace, heat recovery ventilator, and air filtration system – and it all went into the smallest mechanical room you’ve ever seen.

Nate didn’t try to upsell me and helped me understand the pros and cons of different options. Kristian led the work on installation and was unfailing friendly and polite. They left my home spotless, and the work is excellent. The heat pump and backup furnace are all working beautifully and the wiring and ducting is the cleanest I’ve ever seen. Not only is my house warm, but we don’t get nearly as much temperature variation between floors. Truly impressed.”

– Phil T.